Return & Refund Policy

At Wear Positive, we want you to love your purchase. If for any reason you’re not completely satisfied, our return and refund policy ensures a hassle-free process.

Return Policy

• Eligibility: You may return unworn and unused items within 30 days of receiving your order. Items must be in their original packaging with all tags attached.
• Exclusions: Unfortunately, we cannot accept returns on items that are worn, damaged, or have been altered in any way.
• How to Initiate a Return: To start the return process, please contact our customer service team at [customer service email] or call [customer service number]. We will provide you with a return authorization and instructions on how to proceed.

Refund Process

• Processing Time: Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method used at the time of purchase.
• Shipping Fees: Please note that original shipping fees are non-refundable. If your return is due to an error on our part (e.g., wrong item sent), we will cover the return shipping costs.

Exchanges

If you would like to exchange your item for a different size or color, please follow the return process outlined above, and then place a new order for the desired item.

Need Assistance?

Our customer service team is here to help! If you have any questions or concerns about your return or refund, please reach out to us at [customer service email] or [customer service number].

Thank you for shopping with Wear Positive! We appreciate your business and strive to make your shopping experience enjoyable.